Shipping policy

Shipping Policy

At Diamonds by Magnús James, we are committed to delivering your order with the highest care, speed, and security.

Processing Times

All in-stock items typically ship within 1 – 2 business days. Custom or special-order pieces may require additional processing time, which will be communicated via email after purchase.

Shipping Methods

We offer insured shipping through trusted carriers such as UPS, FedEx, and DHL. Delivery times may vary based on your location and shipping option selected at checkout.

Domestic Shipping (U.S.)

Express delivery: 1 - 2 business days

International Shipping

We ship to select countries. International orders may be subject to customs duties or import taxes, which are the responsibility of the customer.

Order Tracking

You will receive an email confirmation with tracking information once your order ships.

Signature Required

Due to the high value of our products, all shipments require a signature upon delivery.

Lost or Stolen Packages

We are not responsible for packages lost, stolen, or delayed by carriers once they are marked as delivered. If you experience any issues, please contact us immediately at info@diamondsbymagnusjames.com