Question 1

What makes Diamonds by Magnús James different?

Accepted Answer

Diamonds by Magnús James™ specializes in premium lab-grown diamonds that deliver exceptional brilliance, luxury craftsmanship, and unmatched value. All pieces are inspected, certified, and presented in signature DMJ packaging.

Question 2

Are your diamonds real?

Accepted Answer

Yes. Our diamonds are 100% real, lab-grown diamonds with the exact same chemical, optical, and physical properties as mined diamonds. They test as real diamonds and follow standard GIA-equivalent grading criteria.

Question 3

Do your diamonds come with certification?

Accepted Answer

Yes. All major Diamonds by Magnús James pieces include a certified grading report and a DMJ Certificate of Authenticity.

Question 4

What metals do you use?

Accepted Answer

We use only solid 14k gold in white, yellow, and rose. We do not use plated, filled, or vermeil metals.

Question 5

What is your return policy?

Accepted Answer

We offer 30-day free returns on unworn items in original condition. Custom, engraved, or made-to-order pieces are final sale.

Question 6

Do you offer financing?

Accepted Answer

Yes. Customers can use Shop Pay Installments to split purchases into flexible payments at checkout.

Question 7

How long does shipping take?

Accepted Answer

In-stock jewelry ships within 1–2 business days. Custom or special-order pieces typically ship within 5–10 business days depending on production time.

Question 8

Do you offer warranties?

Accepted Answer

Yes. All Diamonds by Magnús James jewelry includes a lifetime manufacturing warranty that covers craftsmanship defects.

Question 9

Can I custom-design a piece?

Accepted Answer

Yes. We offer custom design consultations for engagement rings, pendants, earrings, and other bespoke jewelry pieces.

Lab-Grown vs. Mined Diamonds